{"id":8503,"date":"2019-04-21T05:00:56","date_gmt":"2019-04-21T04:00:56","guid":{"rendered":"https:\/\/polar55.com\/terms-and-conditions\/"},"modified":"2025-07-30T19:34:28","modified_gmt":"2025-07-30T18:34:28","slug":"zmluvne-podmienky-a-dohoda-o-spracovani-udajov","status":"publish","type":"page","link":"https:\/\/polar55.com\/sk\/zmluvne-podmienky-a-dohoda-o-spracovani-udajov\/","title":{"rendered":"Zmluvn\u00e9 podmienky a dohoda o spracovan\u00ed \u00fadajov"},"content":{"rendered":"

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Posledn\u00e1 aktualiz\u00e1cia: 30.09.2025, 08:53<\/p>\n\n

V\u0161eobecn\u00e9 ustanovenia<\/strong><\/p>\n\n

Polar55<\/strong>
\n Lermontovova 3
\n 811 05 Bratislava<\/p>\n\n

Polar55 je s\u00fa\u010das\u0165ou spolo\u010dnosti Nordicway ApS
\n I\u010c DPH: DK40745769<\/p>\n\n

Z\u00e1kazn\u00edk je povinn\u00fd:
\n - Z\u00e1kazn\u00edk je povinn\u00fd ma\u0165 najmenej 18 rokov alebo s\u00fahlas z\u00e1konn\u00e9ho z\u00e1stupcu.
\n - Z\u00e1kazn\u00edk je povinn\u00fd uchov\u00e1va\u0165 aktu\u00e1lne kontaktn\u00e9 \u00fadaje, aby ho mohla spolo\u010dnos\u0165 Polar55 kontaktova\u0165 po\u0161tou, e-mailom alebo telefonicky. Kontaktn\u00e9 \u00fadaje je mo\u017en\u00e9 spravova\u0165 prostredn\u00edctvom ovl\u00e1dacieho panela.
\n - Z\u00e1kazn\u00edk je povinn\u00fd zabezpe\u010di\u0165 \u010do najvy\u0161\u0161iu mo\u017en\u00fa ochranu svojho hostingu a pr\u00edstupu do ovl\u00e1dacieho panela.
\n - Spolo\u010dnos\u0165 Polar55 si vyhradzuje pr\u00e1vo kedyko\u013evek zmeni\u0165 obchodn\u00e9 podmienky bez predch\u00e1dzaj\u00faceho upozornenia. Nov\u00e9 obchodn\u00e9 podmienky s\u00fa z\u00e1v\u00e4zn\u00e9 aj pre existuj\u00facich z\u00e1kazn\u00edkov.<\/p>\n\n

Platobn\u00e9 podmienky<\/strong><\/p>\n\n

Hostingov\u00e9 slu\u017eby sa objedn\u00e1vaj\u00fa na obdobie jedn\u00e9ho roka, a to pri prvej objedn\u00e1vke aj pri ka\u017edom obnoven\u00ed. Finan\u010dn\u00e9 prostriedky sa nevracaj\u00fa v pr\u00edpade ch\u00fdb pri registr\u00e1cii alebo pri pred\u010dasnom ukon\u010den\u00ed slu\u017eby. Pred uplynut\u00edm platnosti slu\u017eby z\u00e1kazn\u00edk obdr\u017e\u00ed upozornenie e-mailom. Ak dom\u00e9na nebude v\u010das uhraden\u00e1 alebo obnoven\u00e1, bude automaticky zru\u0161en\u00e1 a v\u0161etky \u00fadaje s \u0148ou spojen\u00e9 bud\u00fa nen\u00e1vratne straten\u00e9. Spolo\u010dnos\u0165 Polar55 je opr\u00e1vnen\u00e1 kedyko\u013evek zmeni\u0165 ceny, pri\u010dom tieto zmeny nemaj\u00fa vplyv na u\u017e be\u017eiace faktura\u010dn\u00e9 obdobie. Nov\u00e9 ceny sa uplatnia od nasleduj\u00faceho faktura\u010dn\u00e9ho obdobia.<\/p>\n\n

V pr\u00edpade, \u017ee si pr\u00e1vnick\u00e1 osoba objedn\u00e1va dom\u00e9nu prostredn\u00edctvom Polar55.com, je povinn\u00e1 uvies\u0165 svoje identifika\u010dn\u00e9 \u010d\u00edslo organiz\u00e1cie (I\u010cO\/CVR). Neuvedenie tohto \u010d\u00edsla m\u00f4\u017ee vies\u0165 k chybe pri objedn\u00e1vke. Spolo\u010dnos\u0165 Polar55 nenesie zodpovednos\u0165 za chyby sp\u00f4soben\u00e9 nespr\u00e1vnym alebo neuveden\u00fdm identifika\u010dn\u00fdm \u010d\u00edslom.<\/p>\n\n

\u00davodn\u00e9 z\u013eavy s\u00fa ur\u010den\u00e9 v\u00fdhradne pre nov\u00fdch z\u00e1kazn\u00edkov. Existuj\u00faci z\u00e1kazn\u00edci nie s\u00fa opr\u00e1vnen\u00ed tieto z\u013eavy vyu\u017ei\u0165, a to ani pri zak\u00fapen\u00ed \u010fal\u0161\u00edch hostingov\u00fdch slu\u017eieb.<\/p>\n\n

Zmena slu\u017eby (upgrade a downgrade)<\/strong><\/p>\n\n

Pri upgrade slu\u017eby z\u00e1kazn\u00edk uhrad\u00ed alikvotn\u00fa \u010das\u0165 ceny za zost\u00e1vaj\u00face obdobie. N\u00e1sledn\u00e9 obnovenie slu\u017eby sa uskuto\u010dn\u00ed u\u017e za nov\u00fa pln\u00fa cenu pod\u013ea aktu\u00e1lne platn\u00e9ho cenn\u00edka.<\/p>\n\n

Pri downgrade slu\u017eby sa rozdiel v hodnote prip\u00ed\u0161e z\u00e1kazn\u00edkovi ako kredit, ktor\u00fd bude automaticky uplatnen\u00fd pri \u010fal\u0161om obnoven\u00ed slu\u017eby. Kredit je neprenosn\u00fd a nie je vratn\u00fd.<\/p>\n\n

Zru\u0161enie slu\u017eby<\/strong><\/p>\n\n

Z\u00e1kazn\u00edk je opr\u00e1vnen\u00fd zru\u0161i\u0165 webhostingov\u00fa slu\u017ebu kedyko\u013evek, a to bu\u010f s okam\u017eitou \u00fa\u010dinnos\u0165ou, alebo ku koncu predplaten\u00e9ho obdobia. Spolo\u010dnos\u0165 Polar55 je opr\u00e1vnen\u00e1 ukon\u010di\u0165 poskytovanie webhostingovej slu\u017eby s jednomesa\u010dnou v\u00fdpovednou lehotou. V pr\u00edpade, \u017ee z\u00e1kazn\u00edk poru\u0161\u00ed tieto podmienky, m\u00f4\u017ee by\u0165 webhostingov\u00e1 slu\u017eba zru\u0161en\u00e1 okam\u017eite; v takom pr\u00edpade bude z\u00e1kazn\u00edkovi poskytnut\u00e9 p\u00edsomn\u00e9 od\u00f4vodnenie. Polar55 si vyhradzuje pr\u00e1vo samostatne pos\u00fadi\u0165, \u010di do\u0161lo k poru\u0161eniu podmienok.<\/p>\n\n

Zru\u0161enie webhostingovej slu\u017eby sa vykon\u00e1va prostredn\u00edctvom ovl\u00e1dacieho panela, \u010d\u00edm sa s\u00fa\u010dasne potvrdzuje vlastn\u00edctvo \u00fa\u010dtu. V pr\u00edpade, \u017ee obnova webhostingovej slu\u017eby prebehne bez splnenia t\u00fdchto podmienok, uhraden\u00e1 platba sa nevracia. Ak z\u00e1kazn\u00edk strat\u00ed pr\u00edstup do ovl\u00e1dacieho panela, m\u00f4\u017ee si vy\u017eiada\u0165 nov\u00e9 pr\u00edstupov\u00e9 heslo. V pr\u00edpade straty pr\u00edstupu k e-mailovej adrese mus\u00ed by\u0165 \u017eiados\u0165 o zru\u0161enie doru\u010den\u00e1 v p\u00edsomnej forme a dolo\u017een\u00e1 platn\u00fdm dokladom toto\u017enosti.<\/p>\n\n

Ak m\u00e1 z\u00e1kazn\u00edk pr\u00edstup k e-mailovej adrese priradenej k \u00fa\u010dtu, m\u00f4\u017ee by\u0165 \u017eiados\u0165 o zru\u0161enie webhostingovej slu\u017eby podan\u00e1 aj e-mailom. Platnos\u0165 zru\u0161enia je podmienen\u00e1 potvrden\u00edm zaslan\u00e9ho potvrdzovacieho e-mailu.<\/p>\n\n

Webhostingov\u00e9 slu\u017eby a dom\u00e9ny sa automaticky obnovuj\u00fa, pokia\u013e nie je spolo\u010dnosti Polar55 doru\u010den\u00e1 \u017eiados\u0165 o zru\u0161enie.<\/p>\n\n

Dom\u00e9ny<\/strong><\/p>\n\n

Z\u00e1kazn\u00edk je povinn\u00fd zabezpe\u010di\u0165, aby objednan\u00e1 dom\u00e9na neporu\u0161ovala pr\u00e1va tret\u00edch str\u00e1n. Spolo\u010dnos\u0165 Polar55 nenesie zodpovednos\u0165 za ak\u00e9ko\u013evek n\u00e1roky uplatnen\u00e9 tret\u00edmi stranami. Registrovan\u00e1 dom\u00e9na mus\u00ed by\u0165 v s\u00falade s d\u00e1nskou legislat\u00edvou. Polar55 vystupuje v\u00fdhradne ako sprostredkovate\u013e a dom\u00e9na je v\u017edy registrovan\u00e1 na meno z\u00e1kazn\u00edka. V pr\u00edpade ch\u00fdb pri registr\u00e1cii sa zaplaten\u00e9 poplatky nevracaj\u00fa.<\/p>\n\n

Z\u00e1kazn\u00edk je povinn\u00fd udr\u017eiava\u0165 spr\u00e1vne a aktu\u00e1lne kontaktn\u00e9 \u00fadaje. Akcept\u00e1ciou t\u00fdchto podmienok z\u00e1kazn\u00edk potvrdzuje, \u017ee si je vedom\u00fd tejto povinnosti.<\/p>\n\n

Pou\u017e\u00edvanie slu\u017eby<\/strong><\/p>\n\n

Hosting je ur\u010den\u00fd v\u00fdhradne na ukladanie s\u00faborov potrebn\u00fdch pre prev\u00e1dzku webov\u00fdch str\u00e1nok. Nepovo\u013euje sa jeho vyu\u017e\u00edvanie ako v\u0161eobecn\u00e9 d\u00e1tov\u00e9 \u00falo\u017eisko ani na zdie\u013eanie s\u00faborov, ako s\u00fa napr\u00edklad mp3, vide\u00e1, filmy a podobn\u00fd obsah. Ukladanie ve\u013ek\u00fdch s\u00faborov, ktor\u00e9 nes\u00favisia s prev\u00e1dzkou webu, je zak\u00e1zan\u00e9. Skripty s\u00fa povolen\u00e9, pokia\u013e nadmerne neza\u0165a\u017euj\u00fa server. Polar55 si vyhradzuje pr\u00e1vo do\u010dasne pozastavi\u0165 alebo odstavi\u0165 str\u00e1nku pri podozren\u00ed na poru\u0161enie t\u00fdchto podmienok.<\/p>\n\n

Nie je povolen\u00e9 hromadn\u00e9 odosielanie e-mailov (napr\u00edklad newsletterov). Maxim\u00e1lny povolen\u00fd limit je 150 e-mailov za hodinu.<\/p>\n\n

Weby s grafick\u00fdm sexu\u00e1lnym obsahom nie s\u00fa povolen\u00e9. Erotick\u00fd obsah vo forme textu je pr\u00edpustn\u00fd. Spolo\u010dnos\u0165 Polar55 pos\u00fadi, \u010di str\u00e1nka poru\u0161uje t\u00fato podmienku, a vyhradzuje si pr\u00e1vo ju pozastavi\u0165 alebo odstr\u00e1ni\u0165.<\/p>\n\n

Doplnkov\u00e9 produkty od tret\u00edch str\u00e1n<\/strong><\/p>\n\n

Spolo\u010dnos\u0165 Polar55 poskytuje doplnkov\u00e9 slu\u017eby od tret\u00edch str\u00e1n. Z\u00e1kazn\u00edci s\u00fa povinn\u00ed dodr\u017eiava\u0165 podmienky t\u00fdchto poskytovate\u013eov.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 si vyhradzuje pr\u00e1vo kedyko\u013evek ukon\u010di\u0165 poskytovanie t\u00fdchto slu\u017eieb bez predch\u00e1dzaj\u00faceho upozornenia.<\/p>\n\n

V s\u00fa\u010dasnosti pou\u017e\u00edvan\u00fd doplnok: Marketgoo SEO.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 vystupuje v\u00fdlu\u010dne ako sprostredkovate\u013e a nenesie \u017eiadnu zodpovednos\u0165 za samotn\u00fd produkt. Po uskuto\u010dnen\u00ed n\u00e1kupu nie je mo\u017en\u00e9 po\u017eadova\u0165 vr\u00e1tenie platby.<\/p>\n\n

Z\u00e1kazn\u00edk je opr\u00e1vnen\u00fd odst\u00fapi\u0165 od zmluvy kedyko\u013evek prostredn\u00edctvom ovl\u00e1dacieho panela.<\/p>\n\n

Ak z\u00e1kazn\u00edk zru\u0161\u00ed slu\u017ebu hostingu, pr\u00edslu\u0161n\u00e1 doplnkov\u00e1 slu\u017eba bude ukon\u010den\u00e1 v ten ist\u00fd de\u0148.<\/p>\n\n

V\u00fdhrady spolo\u010dnosti Polar55<\/strong><\/p>\n\n

Spolo\u010dnos\u0165 Polar55 nenesie zodpovednos\u0165 za straty sp\u00f4soben\u00e9 v\u00fdpadkami slu\u017eby a nezodpoved\u00e1 za u\u0161l\u00fd zisk, stratu predaja, \u00fadajov ani goodwillu, a to ani v pr\u00edpade, \u017ee bola na mo\u017enos\u0165 probl\u00e9mu vopred upozornen\u00e1. V pr\u00edpade udalost\u00ed vy\u0161\u0161ej moci (napr. pr\u00edrodn\u00e1 katastrofa, po\u017eiar, zmena legislat\u00edvy) spolo\u010dnos\u0165 Polar55 taktie\u017e nenesie zodpovednos\u0165. Hostingov\u00e1 slu\u017eba mus\u00ed by\u0165 vyu\u017e\u00edvan\u00e1 v s\u00falade s platnou legislat\u00edvou; za poru\u0161enie tejto povinnosti nesie zodpovednos\u0165 z\u00e1kazn\u00edk.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 si vyhradzuje pr\u00e1vo odstr\u00e1ni\u0165 alebo upravi\u0165 s\u00fabory, ktor\u00e9 ohrozuj\u00fa stabilitu servera. Pokia\u013e to okolnosti umo\u017e\u0148uj\u00fa, z\u00e1kazn\u00edk bude o tomto z\u00e1sahu informovan\u00fd prostredn\u00edctvom e-mailu.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 si vyhradzuje pr\u00e1vo nastavi\u0165 glob\u00e1lne e-mailov\u00e9 filtre v pr\u00edpade, \u017ee z\u00e1kazn\u00edk opakovane ozna\u010duje prijat\u00e9 spr\u00e1vy ako spam.<\/p>\n\n

Neobmedzen\u00fd prenos d\u00e1t<\/strong><\/p>\n\n

Slu\u017eba webov\u00e9ho hostingu zah\u0155\u0148a neobmedzen\u00fd prenos \u00fadajov. Spolo\u010dnos\u0165 Polar55 si v\u0161ak vyhradzuje pr\u00e1vo tento prenos obmedzi\u0165 alebo do\u010dasne preru\u0161i\u0165 poskytovanie prev\u00e1dzky webovej str\u00e1nky v pr\u00edpade jeho nadmern\u00e9ho alebo neprimeran\u00e9ho vyu\u017e\u00edvania.<\/p>\n\n

Za prenos m\u00f4\u017eu by\u0165 \u00fa\u010dtovan\u00e9 poplatky s mesa\u010dnou v\u00fdpovednou lehotou.<\/p>\n\n

Servery<\/strong><\/p>\n\n

Za \u00fa\u010delom poskytovania najnov\u0161\u00edch rie\u0161en\u00ed je nevyhnutn\u00e9 vykon\u00e1va\u0165 pravideln\u00e9 aktualiz\u00e1cie, ktor\u00e9 m\u00f4\u017eu sp\u00f4sobi\u0165 kr\u00e1tkodob\u00e9 v\u00fdpadky. Spolo\u010dnos\u0165 Polar55 sa zav\u00e4zuje realizova\u0165 tieto z\u00e1sahy v \u010do najkrat\u0161om \u010dase, pri\u010dom v\u0161ak nie je povinn\u00e1 vopred o nich informova\u0165.<\/p>\n\n

Na\u0161e servery s\u00fa umiestnen\u00e9 v Nemecku.<\/p>\n\n

Platobn\u00e9 podmienky<\/strong><\/p>\n\n

Ceny uveden\u00e9 na webovej str\u00e1nke spolo\u010dnosti Polar55.com s\u00fa stanoven\u00e9 v eur\u00e1ch (EUR). Objedn\u00e1vky a platby sa uskuto\u010d\u0148uj\u00fa v\u00fdlu\u010dne online prostredn\u00edctvom platobnej br\u00e1ny Stripe. Spolo\u010dnos\u0165 Polar55 akceptuje platby realizovan\u00e9 prostredn\u00edctvom kariet Visa a MasterCard.<\/p>\n\n

Platba je zrealizovan\u00e1 okam\u017eite po dokon\u010den\u00ed objedn\u00e1vky. Predplatn\u00e9 sa obnovuje automaticky. Spolo\u010dnos\u0165 Polar55 si za poskytovanie tejto slu\u017eby ne\u00fa\u010dtuje \u017eiadne dodato\u010dn\u00e9 poplatky.<\/p>\n\n

V pr\u00edpade zmeny platobnej karty je z\u00e1kazn\u00edk povinn\u00fd bezodkladne aktualizova\u0165 svoje platobn\u00e9 \u00fadaje. V opa\u010dnom pr\u00edpade m\u00f4\u017ee d\u00f4js\u0165 k pozastaveniu poskytovania hostingov\u00fdch slu\u017eieb. Z\u00e1kazn\u00edk zodpoved\u00e1 za spr\u00e1vnos\u0165 a aktu\u00e1lnos\u0165 uveden\u00fdch \u00fadajov. Potvrdenie o uskuto\u010dnenej platbe je dostupn\u00e9 v ovl\u00e1dacom paneli.<\/p>\n\n

Automatick\u00e9 obnovovanie predplatn\u00e9ho sa riadi aktu\u00e1lne platn\u00fdm cenn\u00edkom spolo\u010dnosti Polar55. Ceny sa m\u00f4\u017eu meni\u0165 v z\u00e1vislosti od prev\u00e1dzkov\u00fdch n\u00e1kladov.<\/p>\n\n

Podmienky ukon\u010denia zmluvy<\/strong><\/p>\n\n

Objedn\u00e1vky s\u00fa fakturovan\u00e9 vopred na obdobie 12 mesiacov. Ukon\u010denie zmluvy nast\u00e1va automaticky, ak z\u00e1kazn\u00edk toto obdobie nepred\u013a\u017ei. Pred\u013a\u017eenie je mo\u017en\u00e9 uskuto\u010dni\u0165 prostredn\u00edctvom ovl\u00e1dacieho panela. Produkty a slu\u017eby spolo\u010dnosti Polar55 s\u00fa prisp\u00f4soben\u00e9 individu\u00e1lnym po\u017eiadavk\u00e1m z\u00e1kazn\u00edka, a preto sa na ne nevz\u0165ahuje pr\u00e1vo na odst\u00fapenie od zmluvy.<\/p>\n\t\n\t

Obnovenie webhostingov\u00fdch slu\u017eieb<\/strong><\/p>\n\n

V pr\u00edpade, \u017ee z\u00e1kazn\u00edk potrebuje z\u00edska\u0165 svoje s\u00fabory, datab\u00e1zy alebo in\u00e9 \u00fadaje po uplynut\u00ed platnosti webhostingov\u00e9ho \u00fa\u010dtu u spolo\u010dnosti Polar55, je \u00fa\u010dtovan\u00fd administrat\u00edvny poplatok vo v\u00fd\u0161ke 100 EUR bez DPH. Odovzdanie \u00fadajov sa uskuto\u010dn\u00ed a\u017e po prijat\u00ed pr\u00edslu\u0161nej platby.<\/p>\n\n

\u010eal\u0161\u00ed predaj (resale)<\/strong><\/p>\n\n

V pr\u00edpade, \u017ee je objedn\u00e1vka uskuto\u010dnen\u00e1 za \u00fa\u010delom \u010fal\u0161ieho predaja, je predajca povinn\u00fd informova\u0165 koncov\u00e9ho z\u00e1kazn\u00edka o \u00falohe spolo\u010dnosti Polar55 ako dod\u00e1vate\u013ea slu\u017eby. Odpor\u00fa\u010da sa, aby zmluvn\u00fd vz\u0165ah so z\u00e1kazn\u00edkom bol nadviazan\u00fd priamo medzi koncov\u00fdm z\u00e1kazn\u00edkom a spolo\u010dnos\u0165ou Polar55.<\/p>\n\n

Z\u00e1kazn\u00edkovi nie je povolen\u00e9 \u010falej pred\u00e1va\u0165 hostingov\u00e9 produkty spolo\u010dnosti Polar55 pod vlastn\u00fdm menom, pokia\u013e by t\u00fdm vstupoval do priameho konkuren\u010dn\u00e9ho podnikania. In\u00fdmi slovami, z\u00e1kazn\u00edk nesmie vystupova\u0165 ako hostingov\u00e1 spolo\u010dnos\u0165 vyu\u017e\u00edvaj\u00faca produkty spolo\u010dnosti Polar55.<\/p>\n\n

Podmienky a zmluvy o sprac\u00favan\u00ed \u00fadajov tret\u00edmi stranami<\/strong><\/p>\n\n

Nasleduj\u00fa podmienky r\u00f4znych tret\u00edch poskytovate\u013eov, vr\u00e1tane dod\u00e1vate\u013eov dom\u00e9nov\u00fdch slu\u017eieb:<\/p>\n\n

Key-Systems GmbH DPA<\/a>
\n Hetzner GmbH DPA<\/a>
\n NSEC Solutions<\/a>
\n\tSampedro ApS<\/a>
\n Stripe DPA<\/a><\/p>\n\n

Sprac\u00favanie osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n

Z\u00e1kazn\u00edk zodpoved\u00e1 za dodr\u017eiavanie legislat\u00edvnych po\u017eiadaviek t\u00fdkaj\u00facich sa sprac\u00favania osobn\u00fdch \u00fadajov, vr\u00e1tane:<\/p>\n\n

Zabezpe\u010denie z\u00e1konnosti sprac\u00favania osobn\u00fdch \u00fadajov v pou\u017e\u00edvan\u00fdch aplik\u00e1ci\u00e1ch a datab\u00e1zach.\n Zabezpe\u010denie z\u00edskania s\u00fahlasov od tret\u00edch str\u00e1n, ak je to potrebn\u00e9.\n Reagovanie na \u017eiadosti o pr\u00edstup k \u00fadajom alebo ich poskytnutie v z\u00e1konom stanoven\u00fdch lehot\u00e1ch.\n \u00dadr\u017eba a pr\u00edpadn\u00e9 vymazanie osobn\u00fdch \u00fadajov v s\u00falade s platnou legislat\u00edvou.<\/p>\n\n

Z\u00e1kazn\u00edk berie na vedomie, \u017ee asistencia spolo\u010dnosti Polar55 pri plnen\u00ed t\u00fdchto povinnost\u00ed je spoplatnen\u00e1 ako konzulta\u010dn\u00e1 slu\u017eba.<\/p>\n\n

Zmluva o sprac\u00favan\u00ed osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n

V r\u00e1mci poskytovania svojich produktov sprac\u00fava spolo\u010dnos\u0165 Polar55 osobn\u00e9 \u00fadaje v s\u00falade s Nariaden\u00edm Eur\u00f3pskeho parlamentu a Rady (E\u00da) 2016\/679 (\u201eGDPR\u201c). Uzatvoren\u00e1 zmluva zah\u0155\u0148a:<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 vykon\u00e1va pre z\u00e1kazn\u00edka nasleduj\u00face sprac\u00favanie osobn\u00fdch \u00fadajov: ukladanie, prenos, kop\u00edrovanie (vr\u00e1tane z\u00e1lohovania), zobrazovanie a \u00fapravu \u00fadajov.<\/p>\n\n

Obe zmluvn\u00e9 strany s\u00fa povinn\u00e9 implementova\u0165 primeran\u00e9 technick\u00e9 a organiza\u010dn\u00e9 opatrenia v s\u00falade s Nariaden\u00edm s cie\u013eom zabezpe\u010di\u0165 ochranu pr\u00e1v dotknut\u00fdch os\u00f4b.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 je povinn\u00e1 plni\u0165 po\u017eiadavky \u010dl\u00e1nku 28 Nariadenia, vr\u00e1tane poskytovania potrebnej s\u00fa\u010dinnosti bez \u00fa\u010dtovania hodinovej sadzby a umo\u017enenia vykonania auditu alebo overenia dodr\u017eiavania t\u00fdchto podmienok.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 je opr\u00e1vnen\u00e1 na vlastn\u00e9 n\u00e1klady vyu\u017e\u00edva\u0165 subdod\u00e1vate\u013eov sprac\u00favaj\u00facich osobn\u00e9 \u00fadaje. Zmena subdod\u00e1vate\u013ea mus\u00ed by\u0165 z\u00e1kazn\u00edkovi ozn\u00e1men\u00e1 p\u00edsomne najmenej 30 dn\u00ed vopred, aby mal z\u00e1kazn\u00edk mo\u017enos\u0165 vznies\u0165 n\u00e1mietky.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 zabezpe\u010duje, \u017ee v\u0161etci jej subdod\u00e1vatelia sp\u013a\u0148aj\u00fa po\u017eiadavky \u010dl\u00e1nku 28 Nariadenia. Osobn\u00e9 \u00fadaje nesm\u00fa by\u0165 pren\u00e1\u0161an\u00e9 mimo \u00fazemia E\u00da alebo EHP bez predch\u00e1dzaj\u00faceho p\u00edsomn\u00e9ho s\u00fahlasu z\u00e1kazn\u00edka.<\/p>\n\n

V\u0161etko sprac\u00favanie osobn\u00fdch \u00fadajov sa vykon\u00e1va v\u00fdlu\u010dne na z\u00e1klade zdokumentovan\u00fdch pokynov z\u00e1kazn\u00edka. Minim\u00e1lny rozsah spracovate\u013esk\u00fdch \u010dinnost\u00ed zah\u0155\u0148a: ukladanie, prenos, kop\u00edrovanie a zobrazovanie \u00fadajov.<\/p>\n\n

Ak z\u00e1kazn\u00edk neposkytne odli\u0161n\u00e9 pokyny, spolo\u010dnos\u0165 Polar55 je opr\u00e1vnen\u00e1 a z\u00e1rove\u0148 povinn\u00e1 odstr\u00e1ni\u0165 osobn\u00e9 \u00fadaje najnesk\u00f4r do troch mesiacov od ukon\u010denia obchodn\u00e9ho vz\u0165ahu.<\/p>\n\n

Spolo\u010dnos\u0165 Polar55 vych\u00e1dza z predpokladu, \u017ee sprac\u00fava osobn\u00e9 \u00fadaje v\u00fdlu\u010dne o svojich z\u00e1kazn\u00edkoch a pou\u017e\u00edvate\u013eoch, a nie o in\u00fdch kateg\u00f3ri\u00e1ch dotknut\u00fdch os\u00f4b.<\/p>\n\n

Z\u00e1kazn\u00edk nesmie vyu\u017e\u00edva\u0165 produkty spolo\u010dnosti Polar55 na sprac\u00favanie osobn\u00fdch \u00fadajov osobitn\u00fdch kateg\u00f3ri\u00ed pod\u013ea \u010dl\u00e1nku 9 Nariadenia (napr\u00edklad zdravotn\u00e9 \u00fadaje). V pr\u00edpade poru\u0161enia tejto povinnosti nesie pln\u00fa zodpovednos\u0165 z\u00e1kazn\u00edk.<\/p>\n\n

Ak d\u00f4jde k zmene kateg\u00f3ri\u00ed dotknut\u00fdch os\u00f4b alebo sprac\u00favan\u00fdch osobn\u00fdch \u00fadajov, z\u00e1kazn\u00edk je povinn\u00fd bezodkladne o tejto skuto\u010dnosti informova\u0165 spolo\u010dnos\u0165 Polar55.<\/p>\n\n

Viac inform\u00e1ci\u00ed o zmluve o sprac\u00favan\u00ed \u00fadajov tu.<\/a><\/p>\n\n

V\u00fdber osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n

Z\u00e1kazn\u00edk je opr\u00e1vnen\u00fd vyu\u017ei\u0165 samoobslu\u017en\u00e9 rie\u0161enie spolo\u010dnosti Polar55 na export osobn\u00fdch \u00fadajov zo svojich aplik\u00e1ci\u00ed a datab\u00e1z.<\/p>\n\n

Pomoc so z\u00edskan\u00edm alebo v\u00fdberom osobn\u00fdch \u00fadajov je spoplatnen\u00e1 ako konzulta\u010dn\u00e1 slu\u017eba.<\/p>\n\n

Z\u00e1lohovanie osobn\u00fdch \u00fadajov<\/strong><\/p>\n\n

Z\u00e1loha je uchov\u00e1van\u00e1 po dobu 14 dn\u00ed v \u013eubovo\u013enej lokalite v r\u00e1mci E\u00da. Ka\u017edodenn\u00e1 snapshot z\u00e1loha sa uchov\u00e1va individu\u00e1lne po dobu 14 dn\u00ed. Z\u00e1lohy s\u00fa z\u00e1rove\u0148 zrkadlene ukladan\u00e9 do \u010fal\u0161ej lokality v inej krajine E\u00da, kde sa uchov\u00e1vaj\u00fa po dobu 3 mesiacov. Tieto dve geograficky oddelen\u00e9 lokality s\u00fa navz\u00e1jom \u00faplne izolovan\u00e9, \u010do zvy\u0161uje \u00farove\u0148 ochrany osobn\u00fdch \u00fadajov pred neopr\u00e1vnen\u00fdm pr\u00edstupom alebo \u00fatokmi.<\/p>\n\n

V\u0161eobecn\u00e1 z\u00e1ruka spolo\u010dnosti Polar55<\/strong><\/p>\n\n

Spolo\u010dnos\u0165 Polar55 zaru\u010duje, \u017ee v\u0161etky poskytovan\u00e9 slu\u017eby s\u00fa a bud\u00fa realizovan\u00e9 v s\u00falade s uzn\u00e1vanou praxou v oblasti informa\u010dn\u00fdch technol\u00f3gi\u00ed.<\/p>\n\n

\u010eal\u0161ie dokumenty<\/strong><\/p>\n\n

Postup pri \u00faniku osobn\u00fdch \u00fadajov<\/a>
\n Diagram osobn\u00fdch \u00fadajov \u2013 ak\u00e9 inform\u00e1cie zhroma\u017e\u010fujeme a s k\u00fdm ich zdie\u013eame?<\/a><\/p>\n\n

Z\u00e1kazn\u00edcka podpora<\/strong><\/p>\n\n

Spolo\u010dnos\u0165 Polar55 poskytuje podporu v\u00fdlu\u010dne prostredn\u00edctvom e-mailu. Telef\u00f3nna podpora nie je k dispoz\u00edcii. Ni\u017e\u0161ie s\u00fa uveden\u00e9 jednotliv\u00e9 kateg\u00f3rie z\u00e1kazn\u00edckej podpory:<\/p>\n\n

- Rie\u0161enie probl\u00e9mov s dom\u00e9nami
\n - Rie\u0161enie probl\u00e9mov s webhostingom
\n - Obmedzen\u00e1 asistencia pri nastaven\u00ed DNS
\n - Podpora pre FileZilla FTP, obmedzen\u00e1 asistencia pri pou\u017e\u00edvan\u00ed in\u00fdch FTP klientov
\n - Asistencia pri konfigur\u00e1cii e-mailu
\n - Asistencia pri orient\u00e1cii v ovl\u00e1dacom paneli a v prostred\u00ed cPanel
\n - Odpovede na ot\u00e1zky t\u00fdkaj\u00face sa slu\u017eieb a faktur\u00e1cie
\n - Spolo\u010dnos\u0165 Polar55 neposkytuje asistenciu pri tvorbe webov\u00fdch str\u00e1nok ani pri ich konfigur\u00e1cii.<\/p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=“.vc_custom_1722414493697{padding-top: 40px !important;padding-bottom: 40px !important;}“][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8503","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nZmluvn\u00e9 podmienky a dohoda o spracovan\u00ed \u00fadajov - Polar55<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/polar55.com\/sk\/zmluvne-podmienky-a-dohoda-o-spracovani-udajov\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zmluvn\u00e9 podmienky a dohoda o spracovan\u00ed \u00fadajov - Polar55\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=“.vc_custom_1722414493697{padding-top: 40px !important;padding-bottom: 40px !important;}“][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/polar55.com\/sk\/zmluvne-podmienky-a-dohoda-o-spracovani-udajov\/\" \/>\n<meta property=\"og:site_name\" content=\"Polar55\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-30T18:34:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 min\u00fata\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/polar55.com\/sk\/zmluvne-podmienky-a-dohoda-o-spracovani-udajov\/\",\"url\":\"https:\/\/polar55.com\/sk\/zmluvne-podmienky-a-dohoda-o-spracovani-udajov\/\",\"name\":\"Zmluvn\u00e9 podmienky a dohoda o spracovan\u00ed \u00fadajov - 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